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Plus, Newport News Waterworks regularly tests drinking water for contaminants, including lead.In addition, any Waterworks customer may receive one free tap water lead test. Please call Waterworks Customer Services at 757-926-1000 (Monday thru Friday, 8:00 AM to 5:00 PM) for details. Additional water quality information can be found on the Waterworks web site below.
Tier 1 - advisoryResidents are asked to voluntarily do their part to make water supplies last longer. This includes minimizing all outdoor water use such as lawn watering and car washing.
Tier 2 - mandatoryWorsening conditions allow for higher water rates and restricted water use as determined by the situation.
Tier 3 - severeWorsening conditions allow for higher water rates and restricted water use as determined by the situation.
Tier 4 - emergency Worsening conditions allow for higher water rates and severely restricted use may include suspension of new connections.
For more information, contact Newport News Waterworks Customer Service at 757-926-1000.
Your first step should be to go out to see what color truck it is and/or see what words are on the truck. Waterworks trucks are blue. Virginia Natural Gas and Dominion Power both have their name on their trucks.